Software for better customer contact

Everything your team needs to communicate with customers quickly and accurately.

Like them, choose FAQtory and become one of 40+ productive teams

Done with all the different tools
for communication?

FAQtory is a proven web application for efficient communication with your customers. FAQtory streamlines answering questions via website, email and phone using a dynamic database of frequently asked questions (FAQs) and answers.

FAQtory, everything an efficient team needs for satisfied customers

We keep it simple so you can get started quickly. Where necessary, our experts are ready to assist you.

One team, one inbox

Answering questions becomes
teamwork with one shared inbox.

Uniform communication

With a central knowledge base, the team quickly and uniformly shares answers and other knowledge items on your existing website or in direct contact with your customers.

Real-time statistics

Real-time statistics provide insight into customer information needs and the performance of your contact center.

How our customers use FAQtory

FAQtory brings a certain peace of mind to the organization. A big advantage is that everyone can help…

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Within Leiden University, Student & Educational Affairs (SEA) is responsible for a large number of …

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Student administration at TU Delft talks about the improvements her department has made in terms of …

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As a team, we are dedicated to finding solutions that allow any organization to easily improve the customer experience.

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